Some DVD titles are part of a collection designated for fulfilling holds requests. When requested, these titles will be sent out through home delivery.
An appeal must be submitted in writing only by letter, email, or web form. You are prohibited from entering any Orange County Library System location. The written appeal must be received through any of the options listed below within 30 days of the trespass issue date listed above.
By mail:
Orange...
Beginning Monday, May 2, 2022, Orange County Library System began automatically renewing borrowed books, movies, and more that are in physical format! This allows you to keep your checked out materials longer and decreases the likelihood of late fees since any items eligible for renewal will be...
The book drop will remain open at each location throughout the closures. Items may not be checked in on Saturdays or Sundays, so will be backdated on Mondays.
Your items may be renewed online, over the phone through the renewal line (407-835-7323 Option 2), or another OCLS location. Please call Questline if you need more information: 407-835-7323.
Purpose:
The Orange County Library System has adopted the following procedure to ensure an opportunity for customers to make a formal complaint against a library decision or service.
The Orange County Library System will accept and attempt to resolve all customer concerns at the service delivery...
Unfortunately, a few email service providers (aol.com, cfl.rr.com, and yahoo.com) identify the Library's email notices as spam and do not deliver our email to some customers. In order to receive these notices, we recommend that customers either sign up for OCLS' text alerts or provide an alternate...
The Library hasn't circulated video games for several years.
Gaming programs continue to be scheduled at library locations. There are gaming consoles at some library locations for in-house game play for juvenile card holders.
Notify the Library immediately (407.835.7323) if your card is lost or misplaced so it can be deactivated. Caution: you will be responsible for items/fines/fees that accumulate on your card until the loss is reported. After it's reported lost, if anyone tries to use it, they will be asked to present...
To continue service without interruption you may do one of the following:
Informational DVDs and a limited number of Entertainment DVDs which are available in our Requestable DVDs collection can be placed on hold and requested for home delivery.
Several reasons exist for why you may not be able to renew your items:
Most DVDs are eligible for renewal up to five times as long as your card is in good standing. DVD VAULT NEW RELEASE titles are only available by request through the catalog for home delivery and CANNOT be renewed.
The Orange County Library System sends courtesy notices to the e-mail address listed in your library card account to inform you of approaching due dates for items you have checked out.
If you have any questions about the contents of a courtesy notice, you can log in to your library account to see...
The formats that cannot be requested for home delivery include:
Reference Materials
Entertainment DVDs
There are a limited number of Entertainment DVDs available in our Requestable DVDs collection.