An appeal must be submitted in writing only by letter, email, or web form. You are prohibited from entering any Orange County Library System location. The written appeal must be received through any of the options listed below within 30 days of the trespass issue date listed above.
By mail:
Orange...
hoopla Flex Borrows are here!
Purpose:
The Orange County Library System has adopted the following procedure to ensure an opportunity for customers to make a formal complaint against a library decision or service.
The Orange County Library System will accept and attempt to resolve all customer concerns at the service delivery...
Mobile checkout (cloudLibrary checkout) and account management (cloudLibrary assist)
Frequently asked questions and videos
Digital content (cloudLibrary content)
Answers to common issues and how-to-videos
Frequently asked questions
Really want to read that newest best seller, but don’t want to get on a long holds list? The Express Collection, provided through the cloudLibrary app, could be your answer! This lucky day collection offers some of the most popular e-book and digital audiobook titles for a seven-day checkout. To...
Use your smartphone as your own personal self-checkout machine. To get started, download the cloudLibrary app. Then follow these steps:
The cloudLibrary app gives you mobile checkout capabilities, library account management, and access to an Express Collection of e-books and digital audiobooks through your smartphone.
Get the app for iOS, OS X, Windows, Android, Fire and Chrome.
cloudLibrary is an app provided through bibliotheca that gives you mobile checkout capabilities and access to popular e-books and digital audiobooks by using your smartphone.
Mobile checkout
Use your smartphone as your own personal self-check machine. Find the items you want, scan the library...
Macmillan has a made a change that will impact wait times for e-books.
For further assistance, visit Freading, OverDrive Help, or Axis360 Help.
When a title you've had on hold at your library is ready for you to check out, you will get a notification email. That email should contain a link that allows you to go directly to your account on your library's website.
Regardless of how you get there, checking out a held title that is now...
If you're trying to find a missing title that you've placed on hold, there are a few reasons why you might not be able to find it.Four reasons you might not find your hold:
Some e-books can be returned early.
In Adobe Digital Editions, you’ll have the option to "Return Borrowed Item" when you right-click on the title while in Shelf View.
Axis360 also provides ways to return titles early.
In the Libby, by OverDrive app, you may have the option to return an e-book early...
When the checkout period for an e-book expires, the book is automatically returned to the Library collection. You may have to manually delete the book from your computer, e-reader, or mobile device.
The following vendors provide e-books: