An appeal must be submitted in writing only by letter, email, or web form. You are prohibited from entering any Orange County Library System location. The written appeal must be received through any of the options listed below within 30 days of the trespass issue date listed above.
By mail:
Orange...
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Check with your local branch for more information regarding volunteer positions at their location.
Purpose:
The Orange County Library System has adopted the following procedure to ensure an opportunity for customers to make a formal complaint against a library decision or service.
The Orange County Library System will accept and attempt to resolve all customer concerns at the service delivery...
The Orange County Library System is a Funding Information Network Partner of the Foundation Center by Candid. Access to the extensive Foundation Directory - Professional as well as Grants to Individuals is available at the Orlando Public Library location only. An informational session on how to...
Making the Most of Your Library Card
Welcome to the Orange County Library System. Here's how to get the most from your card and your library.
Let's Get Started!
Some important things to remember about using your card:
For the first 2 weeks while we complete the verification process, your card will be in a temporary status which offers you many services including the opportunity to checkout up to ten items.
1. To set your PIN, go to "Log in to My Account" at www.ocls.info and enter your last name and card number. Leave the PIN field blank. Submit this information.
2. If you do not have a PIN you will be asked to enter one.
The following are key things to know about beginning to use your card:
Orange County Library System offers several ways to pay. You can see your bill by visiting ocls.info and selecting Log in to My Account. You are able to pay online (or by phone at 407-835-7323) with your Discover, MasterCard, or Visa. Bills can also be paid at any location. Personal checks are not...
In order to check out, renew or request material, your account balance must be less than $10. You must have an account in good standing to download audiobooks, e-books or songs, sign up for a computer session, register for a computer class, or reserve a meeting room or study room. If you have...
Customers will be charged the cost of the item for each item that is lost or damaged. If lost items are found in good condition within one month of payment, a refund may be issued. Please note that in order to control the quality and content of our collection, the library does not accept...
Materials may be returned to any Orange County Library System location, regardless from which OCLS location they were checked out. You may request a check-in receipt at any location when you return items during open hours at the service desk or at the Drive-Up Window. Items returned to the after...
Most circulating physical materials are eligible to be renewed up to five times. If someone else is waiting or if you’ve already renewed it five times, you'll need to return it or incur fines. To renew materials, visit "Log in to My Account" at www.ocls.info, or try our Renewal Line, 407.835.7323 (...