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  • Early Voting at the Library 2024

    Ten OCLS Branch locations will host early voting for the 2024 Presidential Preference Primary Election, Primary Election, and General Election.* In addition, Fairview Shores, Southeast, and Southwest will serve as polling locations for assigned precincts on Election Day. Select an election below to view the dates, times, and locations for early voting and Election Day…

  • Does the library offer passport services?

    The library is pausing passport services at this time. These services will resume sometime in the Spring of 2024. We will then update the website to make appointments available once again.

  • Horizon West Book Drop

    Address: 14416 Shoreside Way, Winter Garden, FL 34787 Hours: Sunday – Saturday: 12 a.m. – 12 a.m.  As part of the library’s commitment to making the library experience more convenient for our community, the Horizon West Book Drop opened August 1, 2021 in the Hamlin Town Center, near the Publix plaza on Shoreside Way. Materials…

  • Lake Nona Book Drop

    Address: 12350 Narcoosee Rd, Orlando, FL 32832 Hours: Sunday – Saturday, 12 a.m. – 12 a.m.  As part of the library’s commitment to making the library experience more convenient for our community, the Lake Nona Book Drop opened March 15, 2021 on the Valencia College Lake Nona Campus. Materials placed in the book drop are…

  • Does the library have any computers available just for children or teens?

    Yes. Every library location has designated computer stations for children.

  • Where can I print, fax or copy while the branch is being refreshed?

    During each location’s closure, we invite you to visit another OCLS location for printing, faxing and copies until the location opens again. The locations below are closest: Hiawassee: West Oaks Branch and Genealogy Center, Washington Park, Winter Garden South Creek: South Trail, Southeast, and Southwest

  • Can I still use the bathroom while the branch is being refreshed?

    During the refresh projects each location will be closed to the public and their bathrooms will not be available. Upon opening again, the bathrooms will be available again and updated.

  • Is the Melrose Center open?

    Melrose Audio, Photo and Video Studio reservations are open for Melrose Members with studio access credentials Flight and Driving Simulator reservations are available by phone or in person or online for Melrose Members with simulator access credentials Sound Booths reservations are available by phone or in person or online for all Melrose Members Editing Bays reservations continue…

  • What is the library doing to monitor the outbreak of COVID-19 in the United States?

    The administration of the Orange County Library System is monitoring the outbreak of COVID-19.  We believe it is in the public’s best interest to continue to provide the community with resources and information, so we are encouraging our staff and customers to follow best practices for hygiene, as recommended by the CDC. We clean and sanitize…

  • Customer Resolution Procedure

    Purpose: The Orange County Library System has adopted the following procedure to ensure an opportunity for customers to make a formal complaint against a library decision or service. The Orange County Library System will accept and attempt to resolve all customer concerns at the service delivery level. In the event an issue cannot be resolved,…

  • Melrose Center Studio Course Tracks

    Graphics below illustrate the paths to access for studios. Click on the studio graphics to access the recommended Course Tracks. The Course Tracks identify classes that provide either equipment training or software training that will aid you in using the studio. Audio Studio Course Track Digital Arts Course Track Includes Graphic Design and Game Development…

  • Schedule of Melrose Center Booking Fees

    The Melrose Center welcomes you and your imagination. We ask that all new users participate in a General Orientation for an overview of the Center’s services and terms of use.  You can take the OnDemand General Orientation at your convenience, online at any time.  Most services are free to Orange County Library District cardholders and Fee Cardholders, and…

  • Study Room Terms and Conditions

    ORANGE COUNTY LIBRARY SYSTEM STUDY ROOM POLICY The Orange County Library System provides Study Rooms at the Orlando Public Library for use by adult library card holders. The contact person who books the Study Room must have a Resident, Property Owner or Fee Library card in good standing. The individual reserving the Study Room agrees…

  • Why do I no longer have the option to pay for my reservation later?

    You can now pay for your room reservation online and the request will be auto-approved! You no longer have to call or visit one of our locations to make a reservation request. If you would rather not purchase the reservation online, you can continue to call or visit any location and staff will take payment…

  • Meeting Room Terms and Conditions

    ORANGE COUNTY LIBRARY SYSTEM MEETING ROOM POLICY The Orange County Library System makes available public meeting spaces for users of the library in accordance with the following policy. The primary use of Library Meeting Rooms shall be for Library or Library-sponsored activities held in conjunction with the Friends of the Library or community partners, or…