FAQ SEARCH PAGE
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What should I do if I want to receive event text notices, but my phone number isn’t text enabled?
If the phone number on your library card account isn’t text-enabled and you’d like to receive event text notices you can: Contact the library () and update the phone number in your library card account to one that is texting compatible Contact the library and ask staff to change the phone number associated with the…
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How can I stop receiving event text notices?
If you wish to stop receiving text notifications for specific events, please contact the library () and staff can make that change on your behalf. If you wish to stop receiving text notifications for all events, reply STOP to one of the text notices you've previously received and you will be placed on the "do…
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How do I sign up to receive text notices for events?
When you register for an event, you'll have the option to opt-in to receive text notices for that event. This option is specific to the event, so you will be able to decided for each event you register for whether or not you want to receive text notices for the event.
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Why should I sign up for OCLS text alerts or provide email address?
As a courtesy, the Library sends out email notices to customers when items are coming due. Unfortunately, a few email service providers (aol.com, cfl.rr.com, and yahoo.com) identify the Library’s email notices as spam and do not deliver our email to some customers. In order to receive these notices, we recommend that customers either sign up…
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Why weren’t there any titles listed in my OCLS Alerts?
If you’d like to have the titles of the items you have checked out included in your OCLS Alerts, you must select the option that sends individual reminders for each item you have checked out. The digest version of the reminder does not include titles.
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Why do I keep getting an error when I enter my mobile number?
You must enter your mobile number without any dashes, spaces, dots, or other characters. Your mobile number must consist of 10 digits. For example, .
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What’s the difference between the individual and digest forms of the material due date notices?
The individual notices are sent for each item you have checked out. This format includes the title of the item as well as the due date. The digest notice is one single message that tells you the number of items that are coming due for a specific due date.
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What is OCLS Alerts?
OCLS Alerts is a service that you can sign up for from the OCLS web site. Once signed up, you will receive courtesy notices via SMS text messaging on your mobile device, such as a PDA or cell phone. These courtesy notices are reminders for material you have checked out that are coming due. The…
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What do I need to do to receive OCLS Alerts?
You can opt-in to this service through OCLS Alerts sign up. Enter your library card number (P followed by nine numbers), PIN, and mobile phone number (without any dashes or spaces). Then click on the Go! button. This will log you into your account for this service.
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How often will I receive OCLS Alerts?
If you have decided to get individual material due date reminders, you will receive one message per item. If you have decided to get the digest material due date reminder, you will receive one message per due date.
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How do I opt out from OCLS Alerts?
You can opt-out of this service through the OCLS Alerts sign up form. Enter your library card number (P followed by nine numbers), PIN, and mobile phone number (without any dashes or spaces). Then click on the Go! button. From the available options, select I do not wish to be notified with any of the…
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By signing up for OCLS Alerts, am I going to a lot of text messages?
You can minimize the number of OCLS Alerts notices you receive by selecting the digest option. This version of the materials due notice will tell you the number of items that you have checked out that are due in three days in one message.
