Important to Remember About Using Your Card

The following are key things to know about beginning to use your card:

  • For the first two weeks while we complete the verification process, your card will be in a temporary status which offers you many services including the opportunity to checkout up to ten items.
  • Notify the library immediately (407.835.7323) if your card is lost or misplaced so it can be deactivated. Caution: you will be responsible for items/fees that accumulate on your card until the loss is reported. Replacement cards are available at any of our locations. Learn more about fees.
  • Please remember that your card may not be used by anyone other than you.
  • If your home address, phone number, or email address changes please notify the library immediately by calling us, visiting any location or by submitting the information online at through “Log in to My Account”. If you have requested materials and they are delivered to the incorrect address you will remain responsible.

Your card will allow you to check out physical materials, including books, DVDs, music CDs, and audiobooks in a variety of formats. You can also attend classes and programs with your card, as well as call Questline (407-835-7323) to ask a question or get help with your account.

Questions? We can help!