FAQ SEARCH PAGE
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Where can I find help for the cloudLibrary?
Mobile checkout (cloudLibrary checkout) and account management (cloudLibrary assist) Frequently asked questions and videos Digital content (cloudLibrary content) Answers to common issues and how-to-videos Frequently asked questions
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What is the cloudLibrary Express Collection?
Really want to read that newest best seller, but don’t want to get on a long holds list? The Express Collection, provided through the cloudLibrary app, could be your answer! This lucky day collection offers some of the most popular e-book and digital audiobook titles for a seven-day checkout. To keep items moving, there is…
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What is mobile checkout?
Use your smartphone as your own personal self-checkout machine. To get started, download the cloudLibrary app. Then follow these steps: Scan: Select an item from the library shelf and scan the barcode using cloudLibrary. Repeat for all items you wish to borrow. Checkout: Finish the checkout process within in the app, making sure all items…
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cloudLibrary App
The cloudLibrary app gives you mobile checkout capabilities, library account management, and access to an Express Collection of e-books and digital audiobooks through your smartphone. Get the app for iOS, OS X, Windows, Android, Fire and Chrome.
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What is cloudLibrary?
cloudLibrary is an app provided through bibliotheca that gives you mobile checkout capabilities and access to popular e-books and digital audiobooks by using your smartphone. Mobile checkout Use your smartphone as your own personal self-check machine. Find the items you want, scan the library barcodes into the app, choose checkout, go to the Fastlane checkout…
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Macmillan Publishers Changes to E-book Access
Macmillan has a made a change that will impact wait times for e-books.
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What is Kanopy?
Looking for award winning documentaries and animation? Want to watch great indie & foreign films, or a classic movie? Try Kanopy! You can access Kanopy videos through your web browser, mobile device, tablet, or even your TV. It is available on iOS, Android, Apple TV, Roku and Chromecast. Learn more. All video titles are always…
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Libby, by OverDrive app
Find audiobooks and e-books, check them out, download them to your mobile device, and access them right away using Libby, from OverDrive.
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What is Adobe Digital Editions and why do I need it?
A free Adobe Digital Editions account is also required. Adobe Digital Editions is a software program that manages your downloads and helps to transfer e-books to many devices. To use Adobe Digital Editions, you'll need a Windows or Mac computer or laptop that meets Adobe's system requirements.
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Where can I get further assistance with e-books?
For further assistance, visit Freading, OverDrive Help, or Boundless Help (formerly Axis360).
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How to check out a title on hold that has become available?
When a title you've had on hold at your library is ready for you to check out, you will get a notification email. That email should contain a link that allows you to go directly to your account on your library's website. Regardless of how you get there, checking out a held title that is…
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Where is the title I put on hold?
If you’re trying to find a missing title that you’ve placed on hold, there are a few reasons why you might not be able to find it. Four reasons you might not find your hold: The same library card must be used to place and retrieve holds. For example, if you place a title on…
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Can I return an e-book early?
Some e-books can be returned early. In Adobe Digital Editions, you’ll have the option to “Return Borrowed Item” when you right-click on the title while in Shelf View. Boundless (formerly Axis360) also provides ways to return titles early. In the Libby, by OverDrive app, you may have the option to return an e-book early by…
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How do I return an e-book?
When the checkout period for an e-book expires, the book is automatically returned to the Library collection. You may have to manually delete the book from your computer, e-reader, or mobile device.
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Who provides e-books?
The following vendors provide e-books: