FAQ SEARCH PAGE
-
Early Voting at the Library 2024
Ten OCLS Branch locations will host early voting for the 2024 Presidential Preference Primary Election, Primary Election, and General Election.* In addition, Fairview Shores, Southeast, and Southwest will serve as polling locations for assigned precincts on Election Day. Select an election below to view the dates, times, and locations for early voting and Election Day…
-
What supplies were used for the NEA Big Read crafts?
The following items were used for the NEA Big Read crafts seen in the Craft Pack Videos. Campfire Stories: Boondoggle What we used: 2 strands of plastic gimp cord in contrasting colors, 18″ each 1 split keyring This works too: 2 lengths of 18″ of the same material. For a final product that has good…
-
What should I do if I want to receive event text notices, but my phone number isn’t text enabled?
If the phone number on your library card account isn’t text-enabled and you’d like to receive event text notices you can: Contact the library () and update the phone number in your library card account to one that is texting compatible Contact the library and ask staff to change the phone number associated with the…
-
How can I stop receiving event text notices?
If you wish to stop receiving text notifications for specific events, please contact the library () and staff can make that change on your behalf. If you wish to stop receiving text notifications for all events, reply STOP to one of the text notices you've previously received and you will be placed on the "do…
-
How do I sign up to receive text notices for events?
When you register for an event, you'll have the option to opt-in to receive text notices for that event. This option is specific to the event, so you will be able to decided for each event you register for whether or not you want to receive text notices for the event.
-
What is the library doing to monitor the outbreak of COVID-19 in the United States?
The administration of the Orange County Library System is monitoring the outbreak of COVID-19. We believe it is in the public’s best interest to continue to provide the community with resources and information, so we are encouraging our staff and customers to follow best practices for hygiene, as recommended by the CDC. We clean and sanitize…
-
Customer Resolution Procedure
Purpose: The Orange County Library System has adopted the following procedure to ensure an opportunity for customers to make a formal complaint against a library decision or service. The Orange County Library System will accept and attempt to resolve all customer concerns at the service delivery level. In the event an issue cannot be resolved,…
-
Melrose Center Studio Course Tracks
Graphics below illustrate the paths to access for studios. Click on the studio graphics to access the recommended Course Tracks. The Course Tracks identify classes that provide either equipment training or software training that will aid you in using the studio. Audio Studio Course Track Digital Arts Course Track Includes Graphic Design and Game Development…
-
How can I view my schedule of upcoming classes and events?
To view the classes and events you have signed up for, please visit My Events and log in with either your library card and PIN or your last name and registration reference number.
-
Are set up and takedown time part of my reservation?
You will not be charged for the 15 minutes before and after your meeting that is reserved for staff to prepare a room for your arrival. However, if you need to do any set up or break down of the meeting space for your reservation, please factor that time into the length of your meeting…
-
Why do I have to use my library card account PIN now to register for an event or book a meeting room?
Requiring entry of your library card PIN instead of your last name is an improvement in security for the calendar system. If you do not have a PIN, please use these instructions to create one. If you do not remember your PIN, please us the following form to reset it. You will only be able to use this…
-
How soon can I book an event at the library?
A minimum lead time of four months is preferred to review the proposal, reserve a meeting room, and publicize the program.
-
Do you pay for presenters?
Most events are done on a volunteer basis and are free to the public. Solicitation is not allowed.
-
What is the length of events?
Most events are forty-five minutes to one hour.
-
Filming and Photography Guidelines
The Orlando Public Library and Orange County Library System locations are available for film, television, and photography productions upon approval by the Marketing and Public Relations department. If you are interested in filming at the library, either inside a library building or on library property, please submit a Filming and Photography Proposal to the Marketing…